Anonymous
map-marker Saukville, Wisconsin

Got a bad box of chicken

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I purchased two boxes of crispy banquet chicken and when I opened it the breading had almost all fell of the chicken and it tasted like it was freezer burnt I opened it to cook it the same day I bought it I always buy your chicken and have never had this problem so it was rather disappointing It would be very much appreciated if you could some how make this right for me it caused our family to have to order pizza that night..
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User's recommendation: Not sure it's great chicken just not this time

Tia P Suo

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Frustrated

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Banquet Meals - Frustrated
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Banquet Meals - Frustrated - Image 3
I have bought your product 17 dollars for 3 pieces of chicken. Which is crazy. Ive never had an issue like this. I am not impressed. Im really frustrated by it. Ive always bought your product's but i will be calling customer service also tomorrow about it. When i opened the box. The bag was ripped in a sealed box. With the box being in perfect shape. No cuts tears or anything. This is crazy
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Loss:
$18
Pros:
  • Some of the products have no issues
Cons:
  • Not worth buying the original chicken

Preferred solution: Price reduction

User's recommendation: Not worth it

Resolved
Stacy L Kji

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Verified Reviewer
| map-marker Doylestown, Pennsylvania

Resolved: Disgusted and pissed off!

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Banquet Meals - Disgusted and pissed off!
Banquet Meals - Disgusted and pissed off! - Image 2
Updated by user Feb 20, 2024

Company fixed the issue and I have been provided with apology. They finally called me back but, to my surprise there were No apologies!

I could have died and I get a coupon .. just don't buy Banquet

Original review Feb 12, 2024
I purchased the "Banquet Mega Meats" two piece chicken with mashed potatoes. I followed the microwave instructions and Thank God I pulled the chicken off the bone or I would be in the hospital, the chicken was raw and bleeding! Trying to reach anyone at Banquet was like filling out an application, wanting too much personal information and you can not directly call them .. smh
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User's recommendation: Just don't buy their products

Alicia B Lpz

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Something blue in my food

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Banquet Meals - Something blue in my food
Banquet Meals - Something blue in my food - Image 2
Updated by user Mar 13, 2024

Nothing happened they kinda blew me off saying to go to there restaurant site and the food wasn’t even made in a restaurant so idk apparently they don’t seem to mind blue stuff in there food or they would of sent what I sent them to a manager and do something about it

Original review Mar 11, 2024
I was eating one of ur chicken pot pies and found a blue rubber thing in it Im worried there may be more in other pot pies and it could be a chocking hazard for any small children
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Loss:
$1
Pros:
  • Very yummy

User's recommendation: Great food sometimes things happen

TAMEKA B Jlv

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Bad food

Banquet Meals - Bad food
Banquet Meals - Bad food - Image 2
I had got a mega meal from Dollar general the chicken in it was not right old n wasn't even done no skin on chicken or anything n I do not like that n I spend my hard honest money I would like for you to make things better
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Loss:
$36
Pros:
  • Good price
Cons:
  • More seasoning
  • Better chicken

Preferred solution: Deliver product or service ordered

Stacy L Kji

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Raw Banquet meal

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Banquet Meals - Raw Banquet meal
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I purchased a "Banquet Mega Meats" Fried chicken with mashed potatoes. Thank God I pulled the chicken from the bone or I would be in the hospital, the chicken is raw and bleeding!
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Loss:
$5
Pros:
  • Price
Cons:
  • Quality is lacking

Preferred solution: Speak to someone from Banquet

User's recommendation: Choose quality or cost

Philip G Pwy

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Un eatable Turkey Dinner

Banquet Meals - Un eatable Turkey Dinner
Banquet Meals - Un eatable Turkey Dinner - Image 2
I purchased 2 turkey dinners, expecting to be able to enjoy a quick meal. The peas were terrific as was the mashed potatoes. However, the three slides of Turkey were: 1) unchewable 2) Dark meat tasted horrid and also unchewable. Worst pre-paired dinner I ever had. I'll stick to purchasing just about any other brand.
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Loss:
$15
Cons:
  • Uneatable meal

Preferred solution: Full refund

User's recommendation: Save YOUR MONEY AND AVOID AT ALL COSTS

Jane B Wsq

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Verified Reviewer
| map-marker The Villages, Florida

Complaint

Banquet Meals - Complaint
Original review Feb 21, 2024
We have been buying Banquet dinners for 40+ years. Tonight we bought your family size turkey gravy. It was awful. The neat was dark and did not look or taste like turkey. The quality was 2000% degraded from the past. The picture we took says a thousand words. Will never buy from banquet again. So disappointed with the company.
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Joanie W Mst

Disgusting could even cut it with a fork

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Banquet Meals - Disgusting could even cut it with a fork
Banquet Meals - Disgusting could even cut it with a fork - Image 2
What in the world is this Little piece turkey once again I posted below waste of money my cats would not even eat it
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Loss:
$5
Pros:
  • Coat
Cons:
  • Quality of the food

Preferred solution: Full refund

User's recommendation: Get back too the meals that were actually worth eating not a writhed up piece of who know what

Flavio Yzb

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What happened?

Banquet Meals - What happened?
Banquet Meals - What happened? - Image 2
What happened to the meat in your turkey slices and gravy? It used to be or atleast look like turkey and taste pretty decent now it looks like a slice of salami and taste like crap. The gravy was still ok but the meat is inedible! We are so disappointed!!! We will not be buying again you have lost our business.
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Loss:
$5

Preferred solution: Full refund

User's recommendation: Don't but the turkey and gravy slices

Crystal M Vjc

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Package was not sealed

Banquet Meals - Package was not sealed
Banquet Meals - Package was not sealed - Image 2
I opened up the box to get the entrée out and my package was not sealed, and macaroni and cheese was falling on my floor
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Loss:
$4

Preferred solution: Anything

Anonymous
map-marker Cleveland, Ohio

Something in my banquet chicken pot pie blue

Banquet Meals - Something in my banquet chicken pot pie blue
Banquet Meals - Something in my banquet chicken pot pie blue - Image 2
Went to heat my pot pie up in the microwave went to take a bite out of it found something blue plastic like rubber in my pot pie I bought it from Walmart in Washington court house , what if it was infected or my kid ate that I'm not happy I am finding a lawyer
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User's recommendation: Make sure to look before going ahead an eatting it

Tetsuo Wbd

Dissatisfied

Banquet Meals - Dissatisfied
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Got this family turkey meal says white meat slices,but was all dark meat slices... since COVID nothing is done correctly
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ingrid m Cdn

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Verified Reviewer
| map-marker Seattle, Washington

Banquet box chicken

Banquet Meals - Banquet box chicken
Had it for dinner. 4 pieces For 13.99 idk what I was eating. a spine maybe what a ripoff. I would have been better off buying the store chicken.
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User's recommendation: Do not buy

Rachel E Bvv

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Verified Reviewer

Found something absolutely disgusting in a pot pie!

Banquet Meals - Found something absolutely disgusting in a pot pie!
Banquet Meals - Found something absolutely disgusting in a pot pie! - Image 2
Banquet Meals - Found something absolutely disgusting in a pot pie! - Image 3
My husband was eating a pot pie, bit into something crunchy & pulled something out of his mouth that looked like a bug!! We uploaded pictures. Already reached out to Banquet. Absolutely disgusted & not happy. Would like a response asap!
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Pros:
  • Never had a problem until now
Cons:
  • Thought they were pretty good for being cheap

Preferred solution: A call back. Answers! Idk

jeanette b Kwt

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Verified Reviewer

I think They're using fake meat now that's what it tastes like

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I haven't eaten banquet since I was a teenager. I'm 59 years is nothing like the meat tastes fake. It might be 5% meat in the rest of the filler. The potatoes are runny. It's Not the banquet dinners, I grew up eating. I can tell you guys are cut corners. I'm very disappointed. I won't be buying you guys anymore. Which is sad because you should be a very good company that served very good meals
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Loss:
$200
Cons:
  • Taste terrible

Preferred solution: Apology

User's recommendation: Stay away from it far away Because you will be disappointed

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