New Reviewer

Complain about frozen meal

Have video of another meal. 2 times in a week. Wrong. My Mega bowl. The Nashville chicken is completely missing the mashed potatoes. Not to mention its open. I have no car and to late to order food. Thanks. I'll stay hungry til I won't get any resolution to this. Why I wasted more time. SMH

User's recommendation: Don't buy it.

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ID
#2166942 Review #2166942 is a subjective opinion of poster.
Loss
$15
Preferred solution
Let the company propose a solution

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Verified Reviewer
New Reviewer

Product amount

I have always bought your fried chicken product because of good taste, and quantity. Today I purchased a box of your original crispy fried chicken and it only contained 4 pieces. I know you have a quality control section but maybe someone was just asleep or had a bad day but I hope your product becomes better. I see others have written in complaints also, I hope the complaints are not being ignored. Thank you
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ID
#2162742 Review #2162742 is a subjective opinion of poster.
Location
Roswell, New Mexico
Preferred solution
Apology
New Reviewer

To help you improve your approach to your target market.

Hello. Certainly you know that your products are price point products. You deliver good food at an affordable price. And apparently don't know, which is the subject of my complaint, that people on tight budgets who are looking for price point products include people over 60. One of the most important considerations of this age group is vision. And obviously one of the most important considerations of your product is being able to read the directions of how to cook it. Okay, let the front of your packaging be a great display of some second year art student's glorious image of your food. But you have the entire space of the back of your package available for instructing me how to cook it. How about if you make the font size of your instructions a little *** bigger. What is it that you have to make them illegible? You make me struggle to read your tiny *** letters, I might buy something more expensive just to be able to read the god damn directions. Sincerely, John.
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ID
#2153350 Review #2153350 is a subjective opinion of poster.
Pros
  • Price point
Cons
  • Your cooking directions are in tiny letters
Preferred solution
Make your tiny cooking instructions font a lot bigger. You have the whole of the back of your packaging.

We bought a box yesterday and got only 4 pieces and they were all back pieces.. 2 of them only had a bite or two of meat and the rest was almost skin ,bone,and breading was so thick it was awefull.. I

I paid 7.99 It was not worth a 1.00
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ID
#2146383 Review #2146383 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
New Reviewer

Upset about Original Crispy Fried Chicken

I am very upset with my purchase. I have been buying this chicken for a long time. I just bought a box 8-30-20. When I opened it for supper for my family, there was 1 breast, 2 thighs and one leg. I paid $9.00 for this chicken for a meal for my family and I had to quickly try to find something else for supper. I work all day and this chicken was always a good meal for us. I will be hesitant to buy it again. 1 Breast, 2 Thighs and 1 legis not a meal for a family.

User's recommendation: undecided.

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ID
#2145600 Review #2145600 is a subjective opinion of poster.
Loss
$9
Preferred solution
Let the company propose a solution
New Reviewer

Missing patties of sausage

Banquet Brown' n serve 8 fully cooked sausage patties. I have been buying these for the last 4 or more years and love them. Recently I have noticed that the package only contains 7 patties. I have noticed this over the last couple of months. I buy around 10 boxes a month. Out of the last 20 boxes at least 5 boxes were short.

User's recommendation: Put someone who can count or check your equipment on this line. I love the sausage and just want the count fixed.

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ID
#2143724 Review #2143724 is a subjective opinion of poster.
Preferred solution
Just fix the problem as it has been happening a lot. I buy your products at the grocery store. not on your site
New Reviewer

Fried Chicken

I recently bought 2 boxes of the fried Chicken and was very disappointed. It was absolutely horrible.

User's recommendation: Make the pieces distinguishable.

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1 comment
#1930992

Funny how you had no issue eating the chicken but when it comes to paying for it you want a full refund. Honestly if you cannot afford to eat out then don't

ID
#2143264 Review #2143264 is a subjective opinion of poster.
Pros
  • I have been satisfied before
Cons
  • Bone fragments
  • Reduction of food amount
Loss
$14
Preferred solution
Full refund

Meal was nasty

Sweet & Sour Chicken on a bed of rice-meal was nasty. Won't be buying it again. I have 2 more of your dinners left if they aren't any good I will buy no more!!!

User's recommendation: buy with caution taste and texture may be lacking!