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As a long time consumer of banquet products I've always felt safe using them. Until now.

Below are pictures after microwaving your quick fries for 3 minutes in the microwave. I had set the microwave,as directed, for 4 minutes.Following instructions, thank goodness I hadn't left the room, as the entire kitchen began filling with smoke and I had to pull the hot product out of the microwave.

I don't think I can ever trust to use banquet products again.

I've previously kept a range of your products in the freezer to throw in the microwave for a quick snack for my husband and myself. Even the grandkids. Thank the Lord this wasn't my grandson putting these in the microwave!

Product or Service Mentioned: Banquet Meals Frozen Meal.

Reason of review: Product caught fire, even though instructions were followed.

Preferred solution: Let the company propose a solution.

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Who microwaves potatoes ? You can actually get someone to eat that ? I suppose times have changed since my Grandmother was living.

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